The straps are well made and have stood up well. They are the BEST AND MOST DURABLE STRAPS I have ever used. The gel pads attach to the straps with a velco like connection. I never bothered, I just placed under the strap and tightened. The pads allowed me to tighten up the straps and still be comfortable. No neck pain, headaches, no face marks. The neck pad made the biggest difference. No longer fighting with the mask all night! No leaks! We all know cpap sealing is very individual; however, my son tried mine and then ordered a set for himself and has not been disappointed.
There were 2 disappointments. The sticky feeling did not improve with rinsing, as the company suggested. The stickyness helps hold it in place, but bothered me at times, may have led to tears, as I struggled in the dark to put the pads in place. The gels were shot in 6 months; discolored and torn. For this price, I expected them to last a little longer. That said, I REORDERED ANOTHER SET BECAUSE I LOVED THEM SO MUCH.
The manufacturer takes pride in their product. When they hear of my issues, I received an unsolicited email, asking about the issues, replaced the pads and asked me to evaluate a less sticky version. Very impressive.
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