My Father has owned 4 scooters. He likes this one the best. It's a high quality scooter, and is a cinch to break down and load into the car. Delivery and service from the seller was excellent.
Buy Drive Medical Phoenix 3 Wheel Compact Portable Travel Power Scooter, Red / Blue Now
Unlike three wheelers I've rented, this one has never tipped. Sharp turns are smooth and level. Bought a small ramp on Amazon that makes going in and out a breeze. Stores in a small place. Seems very well built. Nice that it comes with the set of two color panels. Highly recommend. I'm very happy with it.Drive Medical Phoenix 3 Wheel Compact Portable Travel Power Scooter, Red / BlueThis item was delivered on March 13th. The product is defective. The dealer, Drive Medical, was notified and said that the battery or charger was the problem and sent a replacement. This did not correct the problem. Repeated daily phone calls did not get any positive response. They, eventually, said the problem must be in the tiller and that they would send me a replacement tiller. Thus far, on April 8th, I have received neither the replacement tiller nor any further communication from Drive Medical. I don't know how a new tiller is going to remedy this problem, anyway, since I am not a mechanic and am not skilled at repairing mobility scooters. Meanwhile, I am stuck with a Phoenix 3 Mobility Scooter that I cannot use because I have no way of determining how much charge is in the battery and am concerned about going to the store, or where ever, and getting stranded. I think Drive Medical has demonstrated dispicable customer service and it makes me wonder why they are in this business. This is certainly no way to treat a customer, especially one that is a handicapped military veteran. At this point I feel that they should deliver me a new scooter and take this one back. I find it extremely difficult to have any confidence in this defective product. I have repeated asked them to have someone come out and check this scooter or furnish me the name and address of a dealer, in this area, which I can contact for maintenance. This request has received no response. I cannot, in fair judgement, recommend Drive Medical to anyone requiring this type of product. I, also, feel that Amazon.com should offer assistance in rectifying this problem.Want Drive Medical Phoenix 3 Wheel Compact Portable Travel Power Scooter, Red / Blue Discount?
The Drive Medical Phoenix 3 seems to be all it was advertised to be and is working great. I just put it in my van and have not used it yet outside the house. Like most products today, the owners manual could be more descriptive. It took me two days and a call to the company to determine the difference between the battery pack and the batteries. Please note the battery pack you set out to break down the scooter contains the two batteries. To remove them you have to remove 8 little phillips screws and open the case.Otherwise I like the size and weight of the Scooter and am looking forward to using it often. Amazon was as usual the best price for this item and the service was great.
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