12 Inch Soft Sleeper 5.5 King Mattress With 4 Inches Made From 100% Visco Elastic Memory Foam

We've had this memory foam mattress by All-Sleep since February of this year (2009). By July it had begun to fail 2 deep wallows where we sleep (130 lbs and 200 lbs). You have to go through a climbing exercise to have both of you cuddling in the middle of the bed. You have to clumb up and out of the bed in the morning.

Really unacceptable after 6 to 9 months of use.

Called All-Sleep (there website seems completely inoperative) about the 10-year warranty. Hard to find out anything. Appears that to replace the 4" Visco Elastic Memory Foam layer the layer you sleep on costs $25 to ship to them $25 to ship back to us $100 warranty proration charge for a total cost of $150 (plus packaging) to replace a $400 item that I'm sure we want replaced!!!!!

I think this company is deceptive at best and fraudulent at worst.

Buyer BE WARE.

I have had a wonderful experience with this mattress that I bought a couple of years ago, and I am about to make a second purchase because I loved it so much, and I happen to be in need of another King size bed. I was very pleased with the company's delivery and packaging of the mattress. As well, I always have good experiences when dealing through Amazon. The company itself I did not have to personally deal with, as everything went so smooth and the bed is almost 3 years old now, and is holding up very well, just like new!

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